Our Cloud-based solution will revolutionise your operations
The Business Experience
Ferryhawk will automate and simplify your business processes and help you to operate as efficiently as possible!
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MULTIPLE VESSELS ROUTES AND LOCATIONS
Our flexible platform allows operators to manage multiple routes and vessels through a single interface.
AUTOMATED LOAD CALCULATION AND WEIGHT REGISTRY
Ferryhawk is able to automatically calculate the correct amount of vehicles or freight for your vessel based on both deck space and weight to ensure maximum efficiency and safety.
PAPERLESS ‘LIVE’ MANIFESTS
No need to print out manifests or make changes by hand. Our manifests are always accurate as they are live, and tickets can be sorted alphabetically or by vehicle size or by registration plate.
REVENUE ALLOCATION BY TRAVEL DATE
Allocate revenue by date of travel rather than date of booking.
Simple financial reporting into each aspect of your business.
AUTOMATED SEASONAL DYNAMIC PRICING
Our unique AI based pricing engine – ‘PriceMax’ – helps you to automatically adjust operations based on seasonality, demand response, vehicle size and weight enabling businesses to capture maximum value at each individual booking level.
INSIGHT INTO FIRST TIME TRAVELLERS
Measure your marketing success by seeing how many new customers you have each trip.
TAILORED LOGINS FOR ‘ACCOUNT’ PRICING
Create different pricing models for your larger customers allowing them to automatically get the correct price based on their log in.
SPECIALISED SECTION FOR PARCELS AND PACKAGES INCLUDING SCAN ON/SCAN OFF
Customers can book their parcel online, attach the QR code to their parcels so that the staff can see if its been scanned on or off the boat, or accepted by the end customer. Allows details such as receiver address, consignment note numbers, parcel weight and dangerous goods.
ABILITY TO INPUT CHARTERS WITH NO PUBLIC VISIBILITY
Input your private charters into your timetable so that you staff can see it but your regular customers cannot allowing everything to be managed from one place.
SPECIFIC EVENT TICKET SALES
Sell ‘event’ tickets to public charters or cruises without the need to pay expensive ticketing platforms.
ABILITY FOR CUSTOMERS TO PAY BY CASH OR CREDIT CARD
Staff are able to mark sales made at check in as paid with Credit Card or Cash to ensure end of day reporting is accurate and revenue slippage is kept to a minimum.
IN-BUILT CREDITS FOR CANCELLATIONS AND CHANGES
Automatically provide customers with credit notes when cancellations are made.
Engage with your customers whilst increasing your revenue
The Customer Experience
Ferryhawk is the cloud-based solution that will revolutionise your ferry operations.
Our innovative software is specifically designed for vehicle and passenger ferries and includes unique additional features for freight, parcels and ticketing for charters!
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SIMPLE PAPERLESS CHECK IN WITH QR CODES
Customers are able to check in using a QR Code or simply by telling the check in staff their name.
ABILITY FOR CUSTOMERS TO SEE ‘LIVE’ THE AVAILABLE SPACES ON EACH TRIP
As passengers make and cancel bookings the site is automatically updated so that customers can see exactly how many spaces are available on each trip.
BUILT-IN CUSTOMER COMMUNICATION TOOLS – EMAIL AND SMS
Communicate with your customers easily from within the platform via both email and SMS so that they are always informed of what’s going on. Easily send txt message if a trip is running late or changes need to be made.
AUTOMATED WAIT LIST FUNCTIONALITY
Let customers put themselves onto a waiting list so the system can notify them if a space becomes available on their preferred trip.
‘LOCALS’ LOGIN FOR SPECIALISED PRICING
Reward your frequent customers with Locals login allowing discounted rates for regular customers.
ABILITY TO ADD ADDITIONAL ITEMS
Such as permits, additional luggage or Kayaks.
ABILITY FOR CUSTOMERS TO MAKE COMPLETE CHANGES TO THEIR BOOKINGS 24/7
Give customers complete control allowing them to move, cancel or change bookings themselves at any time of the day or night.
Ferryhawk Newsletter
Updates and industry articles from the Ferryhawk team.
Case Study Moreton Island Adventures
